ONE BILLION TAXI BOOKINGS FOR MOBILIZE TECH COMPANY ICABBI

While taxi bookings took a major downturn during Covid, recovery is now well and truly back on track. On average, bookings for individual firms are at 90% of pre-Covid levels. The collective evidence of this is the taxi dispatching system from iCabbi crossing a billion bookings since its launch in 2009.

“We’re lucky to work with a customer base that is very entrepreneurial and resilient”, said CEO & Founder Gavan Walsh. “Our success is intrinsically linked with the success of our customers, so the billion bookings milestone is very much a shared win. It’s a combination of the hard work of our customers servicing their cities and towns day after day with quality taxi and private hire services, and the efforts of the iCabbi team who are driving product and business innovation to allow taxi companies to automate, optimize and grow their businesses.”

Innovative dispatching solution to optimize ride-hailing operations

Created in 2009, iCabbi disrupted the traditional taxi industry by offering the first dispatch solution based entirely on cloud computing and a Software-as-a-Service model. The end-to-end platform manages all aspects of running a taxi operation. It includes the core dispatch system, a world-class passenger app, a driver app, a business solution, IVR phone solution, payment console, open API, and a marketplace of value-add partners.

iCabbi’s dispatch technology translates the fleet operators’ knowledge into rules that intelligently match supply and demand. It allows the customer fleets a lot of flexibility and control: the settings are highly configurable and adjustable in real-time. Thus, the customers can quickly and easily respond to booking trends, by changing or adding zones or by adjusting pricing. The fleet management solution handles all the backend process, administration, and billing for a taxi fleet. The system can be configured to meet the unique needs of the fleet operator

As the solution is fully cloud based, the customers can access and manage their fleet from anywhere with a simple internet connection.

Taxi Alliance, an unprecedented joint venture between the technology provider and its customers

Another innovation at iCabbi relates to its disruption of the traditional customer-supplier relationship. Earlier this year iCabbi launched the Taxi Alliance, an unprecedented joint venture between the technology provider and its customers - independent taxi and private hire fleets in the UK & Ireland. It comprises over 500 companies, representing more than 39,000 vehicles.

The aim of the Taxi Alliance is to help fleets unite as a national movement to defend and grow their businesses:

•Provide security to iCabbi customers that the software that is vital to the operation, growth and success of their businesses will continue to be developed in their best interest

•Facilitate market-specific product R&D in collaboration with taxi fleets, so taxi companies get a say in the product they need to succeed

•Enable the development of a national taxi brand that allows taxi companies to thrive locally, while taking part in a brand that passengers, drivers, businesses and government organizations all over the UK & Ireland will recognize and use

•Use the power of numbers to develop new commercial opportunities for fleets

•Facilitate the sharing of knowledge/best practices between fleets

Mobilize, partner of ride-hailing professionals

With municipalities restricting access to city centers for private cars and internal combustion engines, and the need for citizens to continue to access mobility easily, Mobilize supports ride-hailing companies and drivers by offering turnkey solutions for their business.

As well as providing the best possible software for ride-hailing fleets with the innovative iCabbi dispatch system, Mobilize is also at the forefront of designing specific all-in-one offers for taxi and private hire fleets and drivers, with Mobilize Driver Solutions. This offer already live in Madrid and Paris, proposes to the ride-hailing professionals an all-inclusive solution including the all-electric Mobilize Limo, combined with a complete set of services suited for their professional activities.